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Privacy Policy

Effective Date: January 1, 2025

1. Introduction

Diamond Engineering, Inc. (“we,” “our,” “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information from visitors to our website https://www.DiamondEng.net (“Site”) and our services, including compliance with applicable EU GDPR requirements.

By using our Site, you consent to the collection and use of information as described in this Privacy Policy.

2. Information We Collect

2.1 Personal Information You Provide

We may collect personal information you voluntarily provide when:

  • Filling out forms (e.g., contact, quote requests, software demo requests)

  • Communicating via email, phone, or our website

This information may include:

  • Name, email address, phone number

  • Company/organization information

  • Specific project requirements

2.2 Automatically Collected Information

We also collect information automatically when you use our Site, including:

  • IP address and approximate location

  • Browser type and version

  • Device and operating system

  • Pages visited and time spent

  • Clicks, scrolls, and form interactions

We may use cookies and similar technologies to enhance your experience and understand website usage.

3. Cookies and Tracking Technologies

3.1 Essential Cookies

Necessary for the website to function properly. These cookies do not require consent. Examples include:

  • WordPress session and login cookies (wordpress_logged_in_*, wp-settings-*)

  • GDPR-related cookies (GDPR_REMOVAL_FLAG)

3.2 Analytics & Functional Cookies

Used for performance tracking, form handling, and improving user experience. Require consent under GDPR for EU users. Examples include:

  • Google Analytics (_ga, _ga_W0HRC41VE7, _ga_EHZC11R593)

  • Google Site Kit cookies (googlesitekit_*)

  • reCAPTCHA (_grecaptcha)

  • Video player progress (plyr:progress:*)

  • Plugin-related cookies (vc4-templates*, htmx-history-cache, tk_ai)

You can manage your cookie preferences via the banner or withdraw consent at any time.

4. How We Use Your Information

We may use the collected information to:

  • Respond to inquiries and provide requested services

  • Process quote requests and software demo requests

  • Improve and optimize our Site

  • Prevent spam and fraudulent activity

  • Comply with legal obligations

We do not sell or rent personal information to third parties. Necessary data may be processed by trusted third-party service providers only for analytics, hosting, and security purposes.

5. GDPR Compliance for EU Users

For visitors located in the European Union:

  • Non-essential cookies and tracking technologies are only used after you provide consent.

  • You have the right to access, correct, or request deletion of your personal data.

  • You may withdraw consent to cookies and tracking at any time via the cookie banner.

  • We provide clear information about the purpose of all cookies and tracking technologies used.

6. Data Retention

  • Personal information collected via forms is stored securely in our WordPress database for as long as necessary to fulfill the purpose for which it was collected.

  • Analytics data is retained in accordance with Google Analytics default retention settings (up to 14 months).

7. Security

We implement reasonable technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

Examples include:

  • Secure VPS hosting

  • SSL encryption

  • Restricted access to administrative accounts

8. Sharing Information

We do not share personal information with hosting providers or other third parties except as required for:

  • Analytics (Google Analytics & Site Kit)

  • Form spam prevention (reCAPTCHA)

No other sharing of your information occurs without explicit consent.

9. Your Rights

You have the following rights regarding your personal information:

  • Access and receive a copy of your data

  • Correct inaccurate or incomplete data

  • Request deletion of your data

  • Withdraw consent to cookies or analytics tracking

To exercise any rights, contact us at info@DiamondEng.net.

10. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our practices:

Diamond Engineering, Inc.
Address: 6051 Enterprise Drive, Suite 101, Diamond Springs, CA 95619
Email: info@DiamondEng.net
Phone: +1-530-626-3857